GuestLabs is an all in one guest automation platform, powered by AI. AI Chatbot: - Can handle booking related questions, such as early check-in and late check-out - Customized to your brand's communication style and tone - Uses self-learning to improve with time - Sentiment analysis on guest messages and reviews - Syncs with your booking calendar - Human conversational style - Asks clarifying questions - Can auto hand-off to human when necessary - Automatically triage a guest message to the right department or team member Upsells: - Auto detects gap nights and upsells them to guests Guidebooks: - SMS based, with no app downloads required - Fully customizable, responsive, mini web-sites Unified Inbox: - All your messages in one convenient place - Collaborate on messages with teammates
AI
Communication
Guest Experience
Guest Management
Guest Services