Hostaway Marketplace

The Hostaway Marketplace is the largest integrated marketplace for vacation rental tools and software. Hostaway is integrated with more than 100 apps, all designed to help short term rental managers and hosts automate, scale, and grow their businesses. Hostaway’s marketplace is a curation of the best vacation rental software and tools within the industry. Each tool is connected via API into Hostaway’s property management or channel management systems and meet our high bar for integration quality and reliability.

GuestLabs

GuestLabs is an all in one guest automation platform, powered by AI. AI Chatbot: - Can handle booking related questions, such as early check-in and late check-out - Customized to your brand's communication style and tone - Uses self-learning to improve with time - Sentiment analysis on guest messages and reviews - Syncs with your booking calendar - Human conversational style - Asks clarifying questions - Can auto hand-off to human when necessary - Automatically triage a guest message to the right department or team member Upsells: - Auto detects gap nights and upsells them to guests Guidebooks: - SMS based, with no app downloads required - Fully customizable, responsive, mini web-sites Unified Inbox: - All your messages in one convenient place - Collaborate on messages with teammates

Categories

AI

Communication

Guest Experience

Guest Management

Guest Services

GuestLabs