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General Atlantic & PSG Invest $365M in Hostaway for Future Growth 🚀General Atlantic & PSG Invest $365M in Hostaway for Future Growth
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Hostaway Marketplace

The Hostaway Marketplace is the largest integrated marketplace for vacation rental tools and software. Hostaway is integrated with more than 100 apps, all designed to help short term rental managers and hosts automate, scale, and grow their businesses. Hostaway’s marketplace is a curation of the best vacation rental software and tools within the industry. Each tool is connected via API into Hostaway’s property management or channel management systems and meet our high bar for integration quality and reliability.

Guest Guru

GuestGuru is an AI chatbot designed for property managers. It manages guest inquiries, simplifying communication and ensuring consistency across interactions. The essence of GuestGuru lies in its ability to reduce communication overload. Property managers often have to deal with numerous responsibilities, from managing multiple guest inquiries to maintaining service consistency and ensuring timely responses. GuestGuru tackles these challenges head-on. GuestGuru stays active 24x7, ensuring guests always receive timely responses. Its auto-response system acknowledges every guest query, and it can even adapt and learn with each interaction. Crucial issues get escalated with immediate SMS alerts for timely resolution. Furthermore, GuestGuru integrates seamlessly with OTAs through Hostaway and imports the property information. Using GuestGuru leads to peace of mind, cost savings, and more time for leisure or business activities. It offers a consistent guest experience, reduces daily interruptions, and helps streamline operations. 1. AI Chatbot 2. Autonomous replies 3. 24x7 Active 4. Customize the tone 5. SMS & Email Alerts 6. Embed on Direct Booking Site 7. Learns from each interaction

Categories

Communication

Guest Guru