Dharma

Make your guests happier with Dharma: The ultimate hub for streamlined Hospitality Operations. Dharma is an all-in-one operations platform that helps you maintain your units and your guest relationship. The Business Data Knowledge Base (BDKB) and unified messaging system is your ticket to maintaining your guest relationship. With the BDKB empower your team members with the most current information they need to assist with any guest inquires. The BDKB also doubles as the central brain for the AI assistant, that can help solve level 1 inquiries from guests, enabling your customer service team to focus on other tasks to improve the guest journey. The Ticketing System, split into two components: issues and work orders, helps you keep track of all guest requests and unit maintenance issues. Help your customer service department and the property management department easily communicate to ensure your guests get the fast and transparent service they deserve. - AI Assistant - Unified Messaging - Issues Management - Work Order System - Housekeeping - Enhanced Guest Profiles - Business Data Knowledge Base - PMS Sync - Unit Management - Reports - Notifications - Guest Email Communication