How to Generate Direct Bookings for Your Vacation Rental

OTAs like Airbnb and Booking.com dominate the online vacation rental market. But an often-overlooked addition to diversifying your sources of bookings is a direct booking website. Direct bookings not only bring in more bookings and revenue but also give you greater control over your business.

In this blog, we’ll explore the benefits of direct booking through your vacation rental website and provide actionable steps to get and increase direct bookings for your short-term rental.

Top 10 tips to get direct bookings

1. Build an amazing direct booking website

2. Use an online booking system

3. Optimize for SEO

4. Market on social media

5. List on Google Vacation Rentals

6. Introduce a loyalty program

7. Engage in re-marketing

8. Encourage reviews

9. Respond rapidly

10. Incentivize repeat bookings

Why Direct Bookings Matter for Your Vacation Rental Business

A direct booking website offers many advantages that are not available through OTA booking.

Low cost of acquisition

It’s your website so you don’t have to pay a commission to an OTA, saving you from fees as high as 16%.

Greater independence and control

You have complete control of your direct booking website so you can set your own rules and processes like cancellation policies and payments.

By providing an independent booking platform, you are never completely dependent on OTAs which can suspend your listing even without explanation for weeks or even forever.

Increased loyalty

Build direct relationships with your guests through direct interactions and making use of their full contact information.

Guests will also be able to recognize your short-term rental property for itself and not just as yet another listing on Airbnb. Guest recommendations will lead to your direct booking website rather than a booking platform where competitors abound.

Get repeat bookings

Because you can easily collect your guests’ contact details, which many OTAs prevent you from doing, you can continue to keep in touch and market to them, bringing in repeat bookings.

Increased competitiveness

You can offer your guests a better price because you save on OTA commission fees, giving your vacation rental an edge over competitors. And all while earning a higher profit.

How to Get Direct Bookings: Proven Strategies for Property Managers

1. Build an amazing website

Thirty-eight percent of users will stop engaging with a website if the content or layout is unattractive. A well-designed, user-friendly and mobile-responsive website is importanti f you want to convert a potential guest. 

Also ensure fast loading times and a secure, HTTPS and SSL-encrypted domain.

2. Use an online booking system

Equip your website with a booking engine that is secure, easy to use and doesn’t require too many steps.

Make sure the direct booking engine you choose integrates with your property management system (PMS), or better yet, use Hostaway PMS which comes equipped with a booking engine.

Don’t forget to take into account government regulations such as the GDPR (General Data Protection Regulation, EU) and SCA (Strong Customer Authentication, EU).

3. Optimize for SEO

Optimize your direct booking website for SEO so it ranks high for your relevant keywords on Google search results.

Hosting a blog on your vacation rental website will help improve your SEO while making you look like an expert.

4. Market on social media

Use platforms like Facebook, Instagram and Pinterest to drive interested travelers to your direct booking website.

Engage with your users directly, replying to their questions and thanking them for their comments and always linking back to the website. Offering discount coupons and flash sales from time to time can help keep your social media followers engaged and increase direct bookings.

5. List on Google Vacation Rentals

List your direct booking website on Google Vacation Rentals through a connectivity partner like Hostaway and put your short-term rental property in front of travelers around the globe. 

6. Introduce a loyalty program

Implement a loyalty program for your direct bookers, encouraging repeat bookings through your vacation rental website and incentivizing happy guests to spread the word about your fantastic short-term rental property.

7. Engage in remarketing

Use personalized ads to re-engage with visitors to your direct booking website who dropped off before completing the booking process.

8. Encourage reviews

Positive reviews act as digital word of mouth. Encourage your guests to review your vacation rental property on your direct booking website.

9. Respond rapidly

Travelers use OTAs not only for breadth of choice but convenience. Provide multiple contact options and display them on your direct booking website promptly. Then make sure you respond quickly.

10. Boost repeat direct bookings

Use the contact information you collect to incentivize repeat bookings through your website.

Use in-property branding to market your direct booking website to guests you’ve sourced from OTAs. Digital and physical guidebooks, QR codes and even business cards with your URL are other ways to direct guests to your website.

Unlock the Full Potential of Direct Bookings

Incorporating a direct booking website into your channel distribution strategy is a no-brainer. You can significantly increase occupancy, revenue and loyalty while enjoying greater control over your short-term rental business. With an all-in-one vacation rental software like Hostaway, you can manage all your bookings — from OTAs and directly sourced — from one platform, prevent double bookings and provide a great guest experience. Schedule a free demo to find out how you can make your vacation rental business thrive.