In the competitive world of short-term rentals, standing out from the crowd is more important than ever. As hosts, we're not just offering a place to stay, we're crafting experiences, memories, and, dare we say, the highlight of someone's vacation or business trip. How do we achieve this lofty goal? Focusing on the amenities can transform a good stay into an unforgettable one.
Here's a curated list of 10 must-have amenities to set your short-term rental apart and ensure guests leave with a smile, eager to return.
In today's digital age, offering fast and reliable Wi-Fi isn't just a luxury; it's a necessity. Whether your guests are digital nomads, business travelers, or families streaming their favorite shows, high-speed internet is the backbone of a satisfying stay.
The rise of remote work has blurred the lines between leisure and labor. A dedicated workspace or home office setup can make your property a magnet for professionals who love to travel without falling behind on work. Think ergonomic chairs, ample lighting, and quiet corners.
Smart home technology offers convenience and a touch of modernity that guests adore. From smart locks and smart thermostats to voice-activated assistants and smart TVs, these gadgets impress and enhance the living experience. Quality bedding
Never underestimate the power of a good night's sleep. A good night's sleep is priceless, and quality bedding can make all the difference. Invest in high-quality mattresses, soft linens, and a variety of pillows to cater to different preferences.
A well-stocked kitchen can be the heart of your short-term rental, especially for guests who prefer home-cooked meals over dining out. Ensure your kitchen is equipped with modern appliances, cookware, utensils, and a few gourmet touches like a coffee machine or a blender for those morning smoothies. These don’t have to be extravagant and expensive, as long as they are not overly complicated so that guests can use it without needing a 50-page manual.
This is also the place where most wear and tear happens with broken plates/wine glasses and missing cutlery. Don't expect guests to pocket out for this, so be prepared to write them off as part of the cost of doing business. It’s a small price to pay to create an environment that feels like a home away from home for your guests. Regular inventory checks as part of your cleaning checklist and having backups ready can help you manage these inevitable mishaps smoothly and keep your rental in top shape for the next arrival.
Access to a washer and dryer is a game-changer for guests, especially those on longer stays or traveling with children. This amenity adds convenience and can significantly impact guest satisfaction.
Offer a variety of entertainment options to suit all ages and interests. This could include board games, a selection of books, streaming services or even a gaming console.
Pay attention to your target audience when coming up with options. For example, if you market your property for families then make sure to have family favourite classics like Jenga and Twister. If your property is pet-friendly then make sure to have something for the furry friends as well. These thoughtful touches can turn a rainy day into a cozy, memorable experience.
Create a custom guidebook with recommendations for local dining, attractions, and hidden gems this can also be part of your welcome book. A personalized touch like this can enhance your guests' experience and help them explore the area like locals.
You can even go the extra mile and tie up with a few local businesses to give your guests discount vouchers for when they visit these places. This is ideal for restaurants and coffee shops.
Safety should never be overlooked. Ensure your property is equipped with CCTV cameras, smoke detectors, carbon monoxide detectors, a first-aid kit, and clear emergency instructions. These precautions provide peace of mind and demonstrate your commitment to your guests' well-being. If you are a kid-friendly rental, ensure you have added safety features like safety gates and leave all medicine and sharp objects locked up or in a high place.
An underrated gem in hosting, keeping a stockpile of essentials like extra linens, towels, coffee pods, toilet paper, cleaning supplies—basically anything guests might need—ensures they have everything they need for a comfortable stay. This may not be an amenity you can highlight in your listing, but it speaks volumes about a host's thoughtfulness and attention to detail and brings in great reviews.
These must-have amenities can significantly enhance the guest experience, leading to higher satisfaction, glowing reviews, and repeat bookings. Remember, it's not just about the number of amenities but the thoughtfulness behind them. By understanding your guests' needs and exceeding their expectations, you can turn your short-term rental into a sought-after destination.